Last updated: December 28, 2025
We collect information you provide when making a booking, including your name, email address, phone number, and payment details.
We use your information to:
BookingFlows and its platform operators may send SMS/text messages to users for transactional and informational purposes. By providing your phone number during booking, account creation, or checkout, you consent to receive text messages related to your bookings and account.
You may receive the following types of SMS messages:
By entering your phone number and completing a booking or creating an account, you expressly consent to receive transactional SMS messages from BookingFlows and the experience operator you booked with. SMS is not used for promotional or marketing content.
Message frequency varies based on your bookings and account activity. Typically, you will receive 1-5 messages per booking (confirmation, reminder, follow-up).
To stop receiving SMS messages: Reply STOP to any message. You will receive a confirmation and no further messages will be sent. You may also contact us at support@bookingflows.zendesk.com to opt out.
For help with SMS messages, reply HELP to any message or contact us at support@bookingflows.zendesk.com.
Message and data rates may apply. Standard messaging rates from your wireless carrier may apply to messages sent and received. Check with your carrier for details about your plan.
SMS messages are supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier delivery is not guaranteed.
We share your booking information with the service provider you're booking with. We do not sell your personal information to third parties.
We implement appropriate security measures to protect your personal information. Payment processing is handled securely through Stripe.
You have the right to access, correct, or delete your personal information. Contact the service provider directly for booking-related data requests.
We use essential cookies to maintain your session and improve your experience on our platform.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.
If you have questions about this Privacy Policy, please contact us at: support@bookingflows.zendesk.com